Return & Refund Policy
Wear Vida highly values the satisfaction of our customers with their purchase. We assure that all pieces undergo sanitary measures and have passed quality control before processing every order.
Returns will ONLY be accepted for pieces that are not pre-ordered, made-to-order, and are purchased using a discount for they are considered final sale.
In the instance that you ordered the wrong size or received a faulty/damaged item, please notify us within 7 days upon the receipt of the package.
Please ensure the below conditions are met when returning your order.
- Items must be in original condition
- Items must be unworn, unwashed, and undamaged with labels still intact.
- Items must be free from makeup, stains, or scents of any kind.
Note that we have the right to decline returns that do not fit the criteria above and that all shipping expenses for the returns and exchanges will be at the cost of the customer.
You may ship back the items at our headquarters any day of the week addressing the package to:
Mina Althea Guinto
La Residencia Subdivision, Barangay Santo Domingo, City of Santa Rosa, Laguna 4026
+63 998 302 9488
Refunds will not be processed unless a garment is deemed faulty by the Wear Vida team. If ever your order is incorrect (size or color) or you are not satisfied with the product, it may only be exchanged through gift certificates that will be valid for a year.
For other inquiries and questions about our Return & Refund Policy, you may contact us.